If you contact us via e-mail, we will store your data for the purpose of answering your initial question and any follow-up questions for a period of six months. We do not share this data without your permission.
So that sales transactions can be easily conducted, and contracts with the web shop operator can
be processed afterward within the limitations of cookies, please be aware that the IP data of
the device owner, as well as the name, address, and credit card number of the buyer will be
The data you provide is needed to fulfill or prepare contracts. Without this data, we cannot enter into any sales contracts with you. Your data will not be shared with third parties, with the following exceptions: (1) the bank or credit card company that requires your credit card data in order to authorize payment (2) the transportation or delivery company we have contracted with to deliver the goods you have ordered (3) our tax advisor, in order to fulfill our legal tax obligations.
If a sale is interrupted for any reason, the data stored with us will be erased. In the case of a contracted sale, all data from the contractual relationship will be stored until the expiration of the storage period required by tax law (seven years). In addition, your name, address, any goods you have purchased, and the date(s) of sale will be stored until the expiration of our product liability period (ten years). Your data will be handled in compliance with the law as defined in § 96, clause 3 TKG, and in article 6, paragraph 1, point a (consent) and/or point b (necessary for the fulfillment of a contract) of the General Data Protection Regulation (GDPR).
Our website uses so-called cookies. These are small sets of text data that are stored in your
device with the help of a browser. They do not cause any damage.
device until you erase them. They allow us to recognize your browser the next time you visit
If you do not want to store cookies, you can set up your browser to inform you when cookies are being stored, and only permit them on a case-by-case basis. If you deactivate cookies, the functionality of our website may be limited.
We work with the following social networks: Facebook, Instagram, USA (privacy shield); Twitter,
USA; Vimeo, USA (privacy shield). When using this service, your browser will be automatically
connected to the proper network and will communicate your IP address and other information,
such as cookies, if you have visited these platforms previously. By clicking on an icon, you
agree that you are prepared to communicate with the platform you have selected, and that
information about you will be communicated to that particular social network.
For more information, please see the privacy policies on the social network plug-ins:
Our website uses Google Analytics functions from the vendor Google, headquartered in Mountain
View, California, USA, and information will be transmitted outside of Europe to a third
country, the United States, for the purpose of analyzing user behavior. Cookies are used to do
this, because they make it possible to analyze how our users interact with the website. The
information gathered will be transmitted to the vendor’s servers and stored there.
You can prevent this by setting up your browser so that no cookies can be stored.
We have contracted with the vendor for order data processing.
The relationship to the web analysis vendor is based on the EU-US Privacy Shield. Data processing is based on the law as defined in § 96, clause 3 TKG and article 6, paragraph 1, point a (consent) and/or f (legitimate interest) of the GDPR.
Our objective within the terms of the GDPR (legitimate interest) is to improve our products and website. Because the privacy of our users is important to us, user data is kept anonymous. User data is stored for a period of fourteen months.
Additionally, you can prevent Google from acquiring and processing the data created by cookies and gathered through your use of the website by downloading and installing the browser plug-in available from this link.
You have the opportunity to subscribe to our newsletter via our website. To do so, we require
your e-mail address and your declaration that you consent to receive the newsletter.
In order to provide you with information most pertinent to you, we also collect and process the
information that you volunteer about your home address, postal code, and city.
You can cancel your newsletter subscription at any time. Please send your cancelation notice to the following e-mail address: firstname.lastname@example.org. We will then immediately erase all of your data linked to the delivery of the newsletter. Your cancellation does not affect the legality of processing the data you have consented to have processed before you sent the cancellation.
Furthermore, we use Google’s reCaptcha service in order to ascertain if a human being or a computer has filled out our contact form. Google uses the following data to determine if you are a person or a computer: the IP address of the end device you are using, the websites you visit through us and through reCaptcha, the date and length of your visit, the data that allows recognition of the browser and operational system you are using, your Google account (if you are logged in through Google), mouse movements on the reCaptcha surfaces, and the tasks you have to perform in order to identify the reCaptcha images. The legal basis for the data processing described above is article 6, paragraph 1, point f, of the GDPR. Our legitimate interest in this data processing is to ensure the security of our website and to protect ourselves from automatic entries (attacks).
Fundamentally, you have the right to information about the data we have stored relating to you; you have the right to correct it, have it deleted, limit it, prevent it from being transferred, or to revoke permission and object to its use. If you believe that the processing of your data violates the GDPR or that your legal claims to the privacy of your data have been otherwise violated, you may file a complaint with us at email@example.com or with the data protection authority.
You Can Reach Us as Follows:
Künstlerhaus, Halle für Kunst & Medien, firstname.lastname@example.org, +43 316 740084
You can reach our data security officer at email@example.com, +43 316 740084
Halle für Kunst & Medien
8010 Graz, Austria
2013 – 2020